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Our Process

You contact DNA Bathrooms & Kitchens and we book a time for an in home consultation.

We return within 5 working days (dependant on your availability) to present our proposal to you. 2 days after the proposal date, we will give you a call to discuss any queries you may have.

Once you decide to use DNA Bathrooms & Kitchens as your renovator, we will book you in for an in home design consultation. This will be to pick all your products, including tapware, tiles etc. We will also read through and sign the Building Contract with you.

We will then order all your products ready for the start of your project.

The week before your project start date, we will contact you to confirm the start time and go over the renovation process to make sure you are fully aware of what will happen in the next few weeks.

You will have an assigned Project Manager who you will be able to contact at any time of the renovation with any queries.

During and also at the completion of the project, the Project Manager will quality check all works being undertaken to make sure they are of the highest standard.

You will be emailed at the completion of each stage, and on completion of your renovation, we will send you your final invoice along with your plumbing and electrical certificates.

All you have to do now is sit back, relax and enjoy your new room!